Contact Our Experts

We’re Here to Listen

At Nestlé, you are at the heart of everything we do. Your experience with our products matters to us, and so does what you have to say.

Whether you have a question about one of our products, need help finding the information you are looking for, want to share feedback about your experience, or simply have an idea you would like us to hear, we would love to hear from you.

We know that sometimes you may have questions about a product you use every day. You might want to know more about its ingredients or preparation, have a question about availability, or need support with a concern. Whatever brings you here, our Consumer Care team is here to listen, understand and help you find the information you need.

And it is not only questions and concerns that we want to hear about.

Your feedback helps us understand what matters to you. If there is something you love about a Nestlé product, tell us. If something did not meet your expectations, let us know. If you believe there is something we could do differently or better, we want to hear that too. Every experience you share gives us an opportunity to listen and learn.

We also welcome your ideas and suggestions. Our consumers experience our brands and products in their everyday lives, and your perspective is important to us. Whether it is an idea about a product, packaging, flavors, your experience with our brands, or simply a suggestion you think we should consider, we encourage you to share it with us.

Getting in touch should be simple. Explore the topics below to find answers to common questions, or contact our team directly if you would prefer to speak with us about your experience.

Have a question? We’re here to help.
Have a concern? We’re here to listen.
Have feedback? We want to hear it.
Have an idea? Share it with us.

Because staying connected with our consumers helps us better understand your needs and continue improving the experiences we create for you.

Whatever is on your mind, get in touch. We’re listening.
For further assistance, please contact one of Nestle’s Consumer Engagement Center through WhatsApp +97148100002 across MENA or call your local center for support: